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Continuous visibility
A central view of the status of all your branches, links and critical equipment.
Proactive monitoring for businesses in Panama
Network Monitoring for Businesses in Panama
CENTINELA NOC watches the Internet, routers, servers, cameras and UPS across all your locations, and alerts you before the problem reaches the front desk.
✓ No equipment changes needed✓ Starting at $59/month✓ One location or many
CENTINELA · OVERALL NETWORKLIVE
99.73%30-day uptime
24Devices
2Active alerts
Main officeOperational
Chorrera branchInternet down · 2:13 AM
David branchNVR not responding
Colón branchOperational
Compatible with your infrastructure:MikroTikCiscoUbiquitiWindows / LinuxSNMP · ICMP · APIs
The real problem
The problem doesn't start when something breaks.
It starts when nobody knows it's broken.
A branch can go hours with Internet down, Wi-Fi failing, or cameras not recording — until someone happens to notice and calls.
Automatic detection, not human
Stop depending on an employee to notice and tell you.
Today you find out when someone arrives at the branch, or when someone finally reports there's no Internet. Centinela detects it on its own, without waiting for a person to notice first.
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Faster response
Start diagnosing with context, without wasting time discovering where the problem is.
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Decisions backed by history
Spot recurring failures with availability reports and incident duration.
This is how your operation changes
From a late report to automatic detection.
The platform monitors automatically 24 hours a day. Human response and reply times depend on the plan you choose.
Without monitoring
- A failure happens
- An employee discovers it
- They look for the person in charge
- Support starts investigating
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With Centinela
- A failure happens
- Centinela detects it
- An alert is generated with context
- Your team takes action
Flexible coverage
Monitor what actually stops your business.
We start with the services that matter most and expand coverage as your operation grows. You don't need to replace your existing infrastructure.
One company. Multiple sites. One view.Ideal for pharmacies, clinics, restaurants, hotels, retail and offices.
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Internet & WANAvailability of connections and links between branches.
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Routers & firewallsInterfaces, utilization and availability.
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Switches & Wi‑FiPorts, APs and devices that stop responding.
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Servers & NASCPU, memory, storage and services.
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NVR & camerasAvailability of compatible recording equipment.
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UPS & powerPower events, where the hardware supports it.
Transparent plans
Start small. Scale when you need to.
The initial assessment confirms compatibility, device count and level of support before activating the service.
Essential
$59 / mo
For a small operation.
- Up to 5 devices
- 24/7 automated monitoring
- WhatsApp / email alerts
- Centralized dashboard
Business
$99 / mo
For growing businesses.
- Up to 15 devices
- Everything in Essential
- Monthly reports
- Diagnostics with more context
Pro
$199 / mo
Maximum visibility and support.
- Up to 30 devices
- Everything in Business
- SLA-based escalation
- Priority support
Find out what's happening on your network.
Tell us how many locations you have and which equipment is critical. We'll help you figure out where to start.
Last step
Get a Free Network Monitoring Assessment
Tell us a little about your network. We'll review your information and contact you to discuss what CENTINELA may be able to monitor.
No cost, no commitment.We confirm device compatibility before quoting anything.
Frequently asked questions
Clear answers before you start.
What is network monitoring?
It means continuously checking devices, connections and technology services to know their availability and detect certain failures or conditions that could affect how they work.
Do I need to replace my routers or switches?
Not necessarily. We first evaluate your existing infrastructure and determine which devices can be integrated into monitoring.
Can you monitor multiple locations?
Yes. Centralizing visibility across different locations is one of the main reasons businesses use Centinela.
Can you monitor servers?
Yes. Depending on the system, we can monitor availability and metrics such as CPU, memory, storage and specific services.
Can you tell if a location lost Internet?
We can configure checks to detect connectivity loss and other events, depending on the network's architecture.
Does Centinela replace my IT team?
No. It can extend your team with monitoring and alerts, or give you that capability as a service if you don't have dedicated staff.
Does the service run 24 hours a day?
The platform monitors automatically 24/7. Human response hours, escalation and SLA depend on the plan agreed.
Do you only work in Panama City?
The remote monitoring model allows us to support infrastructure in different regions of Panama, subject to technical evaluation and connectivity availability.
How do I get started?
Message us at +507 6374-8161 with the number of locations and the equipment you'd like monitored. We'll start with an initial assessment.